Delivery

How Our Delivery Service Works

At Baldwins we are dedicated to offering you a fast and efficient service. So commited in fact, that we promise to dispatch all our 'in-stock' orders within three working days (sooner where possible).

Standard Delivery (UK)

  • Standard deliveries are dispatched by Royal Mail Packetpost or DPD courier (24 Hour Trackable Service).
  • Free Postage is applicable only to single, standard UK orders with goods of a value of £20 or over (inc VAT) and weighing no more than 25kg.
  • Orders under £20 in value (and under 25kg in weight) will be charged at £2.99 for standard delivery
  • We endeavour to dispatch standard, in-stock, orders as quickly as possible and guarantee they will be dispatched within three working days.

Order Weight

Order Value (Up to £20)

Order Value (Over £20)

0 - 25kg

£2.99

FREE!

25kg - 50kg £7.99 £7.99
50kg - 75kg £15.98 £15.98
75kg - 100kg £23.97 £23.97


Express Delivery (UK)

  • Express orders must be placed before 1pm for delivery the next working day.
  • There must be someone available between 7 am - 1pm on the day of delivery to sign for your goods
  • Express Delivery is only available for customers on the UK mainland and excludes the following areas and postcodes:

Scottish Highlands: FK17-22, G83, IV1-28, IV33-39, KW1-3, KW5-14, PA21-33

Scottish Islands: HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE1-3

Scotland: AB31, AB33-38, AB42, AB44-56, IV30-31

Isle Of Man: All Postcodes

Scilly Isles: All Postcodes

  • Express Orders placed before 1pm on Friday are guaranteed for delivery on the following Monday.
  • Express Orders weighing less than 2kg placed between 1pm on Friday and 9am on Saturday are also guaranteed for delivery on Monday.
  • Express Orders Weighing over 2kg placed between 1pm on Friday and 9am on Saturday are guaranteed for delivery on Tuesday
  • Express Orders of any weight placed between 9am on Saturday and 1pm on Monday will be delivered on Tuesday.

Order Weight

Express Postage Fee 

(Orders Up To £20)

Express Postage Fee

(Orders Over £20)

0 - 25kg

£8.99

£5.99

25kg - 50kg £9.49 £9.49
50kg - 75kg £18.98 £18.98
75kg - 100kg £28.47 £28.47

Saturday Delivery (UK)

Our couriers are able to deliver on Saturdays to UK mainland addresses (identiifed as those addresses outside of Eire, Scotland and Northern Ireland).

Orders for Saturday delivery to UK mainland addresses must be placed by 1pm on Friday.

Order Weight

Saturday Delivery Fee

(Orders Up To £20)

Saturday Delivery Fee

(Orders Over £20)

0 - 2kg

£14.25

£11.49

2kg - 25kg £33.99 £29.99
25kg - 50kg £33.99 £33.99
50kg - 75kg £67.98 £67.98
75kg - 100kg £101.97 £101.97

International Delivery

  • International orders are dispatched by Airmail if they weigh less than 2kg.
  • International orders within the EU over 2kg will be dispatched via UPS courier.
  • International orders outside of the EU will be shipped via DSV Couriers.

Delivery time estimates for international orders are as follows:

  • Western Europe: delivered within three working days.
  • Rest Of World Orders: Delivered within five to seven working days.

For international orders of larger weights (over 25kg) please contact us and we will be happy to quote tailored delivery costs for your order.

Customs

Whilst we do everything we can to ensure customs clearance of your order, we advise that you check with yourlocal customs office before importing anything into your country that may be stopped or have charges applied.

G Baldwin & Co will not be held liable for charges in the case of your order being stopped, charged for or disposed of at customs in any country.

Customers in Turkey, India, China, Russia and South America should check with their countries customs offices as these countries are particularly liable to charge import duty and taxes for shipments.

Please also note that the importation of herbs into Australia is prohibited.

PO Box Addresses

Please note that we are not able to deliver any order over 2kg to a PO Box address as our couriers do not deliver to them.