Description
A long-lasting, non-scratch washing-up pad made from Loofah plant - flexible, durable and traditional
Will last for months and at the end of its natural life can be composted
Biodegradable & recyclable alternative to plastic scourers, brushes, exfoliators and sponges
Made from sustainable raw materials
Supports traditional skills, crops and cottage industries while ensuring fair wages
Vegan friendly
Hand made in Egypt
May appear abrasive in its dry state, but when immersed in water the pad will swell to become a soft, spongy and flexible pad
Fits neatly in your hand - use in warm water with washing-up liquid
Soft enough for non-stick pans, supple enough to fit into mugs
Soak & remove baked-on food first for best results
To keep your loofah fresh between uses, squeeze out any excess water, shake out any food particles and hang it to dry from the cotton string loop. Occasionally wash in the washing machine or by hand if you like
Delivery
Standard Delivery (UK)
Orders under 25kg in weight are subject to the following shipping fees:
| All orders over £30 | Postage is Free |
| All orders under £30 | Postage is £3.49 |
We aim to dispatch all, in-stock, standard UK orders within three working days.
Our full delivery details can be found here
Express Delivery (UK)
- Express orders must be placed before 1pm on any weekday
- Orders placed after 1pm on Thursday will be delivered by 1pm on the following Monday
- There must be someone available to sign for receive the package between 7am 1pm on the day of delivery
| All orders over £30 | Express Delivery is £5.99 |
| All orders under £30 | Express Delivery is £8.99 |
*Applies to orders under 25kg in weight
Our full delivery details can be found here
For details of our overseas delivery costs, please check here
Returns
Here at Baldwins it is our policy to give 100% satisfaction. We do know however, that there may be the odd occasion when you wish to return items. Below you will find an outline of our returns policy.
28 Day No-Quibble Guarantee
If, for any reason, you are unhappy with an item you have received, you may return it within 28 days, unopened and in its original condition, to our Freepost address (below). Upon receipt, we will be happy to give you a full refundfor the item.
Alternatively, you may wish to exchange the item for another. Please note that post and packing costs are non-refundable.
Returning An Item
To return an item, please package in its original wrapping (if possible) and provide a note outlining your name, address, order number and reason for returning.
If your item is under 20 Kg and is smaller than 61cm (L) x 46cm (W) x 46cm (D) then you can use our Free Royal Mail 48 Hour Tracked service by heading here and filling in the appropriate details:
Go To https://www.royalmail.com/track-my-return/create/2456
This service will generate a label that you can either print at home or take with you to the post office for them to print.
You will need your order number which is the 6 digit number sent out on your order dispatch email. (If you have any trouble finding this, do give us a call and we can happily find it for you).
Once orders are returned, we aim to process them within 72 hours and (if required) notify you by mail when we have processed your refund and ship any replacements out as soon as possible.
If your item is over 20 Kg or larger than the specified size (or too heavy for you to take to the post office) please call us and we can arrange collection with one of our courier partners.
